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Identity Recovery Services

Powerful identity theft recovery protection

A benefit of CU SoCal Rewards Checking Account, Identity Recovery Services from nxg|PROTECT provides access to a dedicated privacy advocate to fully manage and restore your identity in the event of identity theft. The personal privacy advocates are experienced and available 24/7.

Key Advantages

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Proactive educational resources

To help you prevent fraud, we have multiple resources where you can learn about various risks to your personal information and how to protect yourself.

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Document and identification replacement

In case you lose important documents in a disaster, we will help you replace them. You can relax knowing we will be there to help you recover critical information.

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Protection for the whole family

Protection services are also extended to qualified members in the household to ensure partners, children, and dependent relatives keep their identities safe.

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Covers multiple types of identity theft

There are more than 30 different types of identity theft reported to the Federal Trade Commission. You'll be covered for all of them. If you suspect fraud, your personal privacy advocate will work with you to fix it.

Slideshow Items

  • "When I was a victim of identity theft, my money was refunded quickly and without too much hassle."

    Nolene City of Industry

Open Rewards Checking and better protect your identity

Identity Recovery is here to restore your peace of mind. When you open a Rewards Checking account, you can have a dedicated privacy advocate to help you get your finances and personal information back on track if you experience identity theft.

    1. Available to all named account holders, and extends to three generations of your family. Family members include the primary account holder, primary account holder’s spouse or domestic partner, primary account holder’s dependents under the age of 25 with the same permanent address, any IRS-qualified dependents of the primary account holder, and primary account holder’s parents (mother or father) with the same permanent address, or who are registered in a senior assisted living facility, nursing home, or hospice. Services continue up to 12 months after death for all family members.